Abraa.com vs Channels

Abraa.com

Abraa.com
Abraa.com

Abraa is an Online B2b Marketplace which allow trading from whole across globe

Abraa.com is the foremost platform for worldwide wholesale trade catering suppliers and thousands of buyers around the globe. Through Abraa.com, the suppliers can send their products to the buyers in other countries. Our Mission is to make it easy for suppliers and buyers to do Business Around the Globe. We have also developed Cutting Edge Tools and Marketing Strategies for our Suppliers, Buyers, Distributors, Wholesalers, Importers, Exporters, Traders and Resellers Giving them the Reach to Global Audiences for their Products / Services. We also have “Verified & Trusted” Suppliers so that buyers can purchase from them by using our platform with Assurance and Peace of mind. Brings you Hundreds of Products in many different major Categories including Consumer Electronics, Auto Parts and Industrial Machinery Buyers for these products are located across the Globe and exchange thousands of messages with Suppliers on our Platform each Day We are constantly adding new Categories and Products to our site for the better search. As a platform, we are constantly developing New Technologies to help our customer do more and discover new Opportunities. Whether it’s Sourcing from Multiple Suppliers or Selling to Buyers around the world Abraa.com has you Covered.

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Channels

Channels
Channels

Power up your customer service

Channels is the only app you need to power up your customer service! How come?

Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps.

This neither helps your business nor improves customer satisfaction.

And that’s where Channels comes to the rescue.

With Channels you can...

Use customer data to end interview-like customer support phone calls:

Channels integrates with your favorite eCommerce platforms such as Shopify and Magento to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point.

Set up IVR to always connect customers to the right agent:

Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop and even your smartphone thanks to our Mobile App!

Make your live chat even more versatile:

Also, Channels integrates with your LiveChat and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text…

On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy!
Some of them are:

*Call recordings - so you can always come back to an important conversation and lose no important detail
*International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from
*Affordable call rates - so your customer service solution doesn’t hurt your wallet
*IVR - so your customers get straight to the right agent
*Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you

If you’d like to try out Channels, there was no better time to do so, as there’s a 7-day free trial. No credit card required, no limitations!

Location: San Francisco, United States

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