AI Chatbot Support vs Slack JIRA Integration Bot

AI Chatbot Support

AI Chatbot Support
AI Chatbot Support

Autonomous AI and Live Chat for websites, social media and business messaging.

At AI Chatbot Support, we’re on a mission to revolutionize customer service through the innovative use of autonomous AI and live chat technology. Our platform is designed to seamlessly connect with your website, social media channels, and various business messaging platforms, allowing you to deploy top-tier support services within minutes.

Simplified AI Communication

Our goal is to make AI communication effortless and effective for businesses of all sizes. The intuitive setup process allows for the rapid deployment of both autonomous AI and live chat support, ensuring that each customer interaction is smooth and impactful.

Robust Features and Advanced Technology

AI Chatbot Support is equipped with a multitude of features aimed at enhancing the customer service experience:

- **Automatic Translation**: Our AI can translate voice and text messages in real-time, breaking down language barriers and enabling global accessibility.
- **Marketing Tools**: Utilize a range of marketing features such as rich messages, forms, pop-ups, emails, SMS, and lead generation forms to better engage with your customers.
- **Continuous Learning**: By training your AI with website content, PDFs, and knowledge bases, you enable it to evolve and improve continuously.
- **Smart-Reply and Spelling**: AI-suggested replies and automatic spelling corrections ensure professionalism and efficiency during live chats.

Multi-Platform Integration

Our AI chatbots are designed to minimize search times and maximize service efficiency by comprehending customer intent and providing rapid, precise responses complete with relevant website links. This capability significantly enhances customer support and drives better sales outcomes across all platforms.

Unified Support Management

We offer a consolidated support dashboard available on web, desktop, and mobile platforms. This unified dashboard allows you to train your AI chatbot once and deploy it across multiple channels, including your website, social media, and business messaging platforms like Facebook Messenger, Instagram, Google Business Manager, WhatsApp, Slack, Viber, Telegram, and WeChat.


Get Started

Elevate your customer service experience today. With AI Chatbot Support, you can quickly build and deploy intelligent chatbots that provide efficient, engaging, and top-quality customer support. Connect with us now to explore the future of customer communication.

Location: Ljubuški, Bosnia and Herzegovina

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Slack JIRA Integration Bot

Slack JIRA Integration Bot
Slack JIRA Integration Bot

Connect Slack to JIRA and get instant 2-way communication to save time and money

Nextup JIRA provides a bot that connects Slack with Atlassian JIRA. The bot listens to channels where it has been invited and automatically provides information from JIRA to supplement your Slack conversations. When tickets are mentioned the bot automatically calls JIRA and returns the ticket id, name, description, assignee, estimated time remaining and other key information. In addition, buttons are presented allowing users in the Slack channel to take action in JIRA directly from Slack.

The bot is being used by thousands of teams globally across a variety of industries to improve communication and reduce lost time due to context switching. The interconnected environment created with the bot allows resources to focus on the task at hand and provides managers the information they need to keep track of the agile process.

In the latest version the Nextup JIRA bot introduced features allowing custom searches and automated responses from the bot based on feedback from the user community of > 200,000 Slack users.

Alternative solutions provide a push methodology where information changes in JIRA and is pushed to a specific Slack channel. This requires an issue to change state or move to a specific condition to be show in Slack. With Nextup JIRA a pull methodology is utilized to ensure ticket information is provided in real time to add to existing conversations.

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