Appsedia vs Brainwave AI Technologies



Appsedia is a web-based analytics tool that turns social chatter into actionable insights.

We realized that there was a gap between what customers were looking for and the information they were actually getting from their apps. Our team decided to start building an app that would solve these problems and provide the right solutions.

Our core principles:

- Our vision and goal for Appsedia is Quality over Quantity. That's why we slowly grow our internal app library to ensure a high-quality result for our machine learning models.
- We strongly believe that happier customers equals more growth and revenue for our clients. By providing knowledge to our customers, they can invest their money in other areas to grow faster.
- Our philosophy is Your Success is our Success. Appsedia grows and becomes more accurate over time, which in turn helps our clients become even more successful.

One of our two main focuses at Appsedia is to better understand the app market. Knowing which apps users like, dislike, or generally show high interest in can be an important metric for any business decision. Appsedia measures several key metrics from app reviews and from the social media platforms, Twitter and Reddit. We turn these key metrics into our Social Health Score which can be further filtered and broken down.

In addition, the app analysis gives our clients a complete understanding of what is happening with their selected app and can compare it to up to 4 other apps on the market. Appsedia gives our customers the ability to perform app analytics that are normally only available to companies with their own data science team, giving them a competitive advantage.

Appsedia runs on the basis of two core functionalities:

1. Sentiment Analysis gives you the ability to know if your users are talking positively or negatively about an app. Understanding this and being able to dive deeper into each of these reviews opens up a whole new and deeper understanding of how an app is received in the market.

2. Natural Language Processing is a very complex challenge that Appsedia has to overcome. To match our customers' opinions and feelings about a review, they have the ability to delete, add, or change the sentiment and topic classification. Appsedia's machine learning algorithm learns about these changes over time to adjust newly incoming reviews and produce more accurate results.

Appsedia comes with a 14-day free trial, and no credit card is required.

Location: Vancouver, Canada

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Appsedia Explainer Video

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Brainwave AI Technologies

Brainwave AI Technologies
Brainwave AI Technologies

10x your Customer Service with AI

Hi StartupBuffer 👋, We - Albert, Vlad, and I (Javier) - are thrilled to present Brainwave.

In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.

❌ Problem

Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.

✨ Our Solution

Our Automatic Answering Bot:

- Enhances your existing bot's efficiency by 2-3x, increasing containment to 70-90% by learning from your FAQs, website, and text training.
- Provides precise answers, ensuring customer satisfaction.
- More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.
- Conducts the required actions promptly when specific conditions are met, such as saving a contact email from an interested prospect.

⚙️ How It Works

- We start with an initial call to understand your needs, supporting multiple languages and integrations. If you prefer, you can handle the configuration and reach out to us when needed.
- We present an automatability report with real backtest results using our bot and propose a tailored solution.
- We offer a 1-month pilot phase where we customize integrations and features specifically for your needs. You can relax, there's no engineering lift from your end.
- We proceed to an official rollout with our solution set, which will then become entirely self-served.

🙏 Our Ask

- If your team is swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents), let us assist you by scheduling a call with us.
- If you know someone who could benefit from our solution, please connect us at [[email protected]](mailto:[email protected]).
- If you appreciate what we're building, feel free to share and contact us.

Thank you!

Location: London, United Kingdom

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Brainwave AI Technologies Latest Tweets

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