Appsedia vs Enchatted Chatbot Testing

Appsedia

Appsedia
Appsedia

Appsedia is a web-based analytics tool that turns social chatter into actionable insights.

We realized that there was a gap between what customers were looking for and the information they were actually getting from their apps. Our team decided to start building an app that would solve these problems and provide the right solutions.

Our core principles:

- Our vision and goal for Appsedia is Quality over Quantity. That's why we slowly grow our internal app library to ensure a high-quality result for our machine learning models.
- We strongly believe that happier customers equals more growth and revenue for our clients. By providing knowledge to our customers, they can invest their money in other areas to grow faster.
- Our philosophy is Your Success is our Success. Appsedia grows and becomes more accurate over time, which in turn helps our clients become even more successful.

One of our two main focuses at Appsedia is to better understand the app market. Knowing which apps users like, dislike, or generally show high interest in can be an important metric for any business decision. Appsedia measures several key metrics from app reviews and from the social media platforms, Twitter and Reddit. We turn these key metrics into our Social Health Score which can be further filtered and broken down.

In addition, the app analysis gives our clients a complete understanding of what is happening with their selected app and can compare it to up to 4 other apps on the market. Appsedia gives our customers the ability to perform app analytics that are normally only available to companies with their own data science team, giving them a competitive advantage.

Appsedia runs on the basis of two core functionalities:

1. Sentiment Analysis gives you the ability to know if your users are talking positively or negatively about an app. Understanding this and being able to dive deeper into each of these reviews opens up a whole new and deeper understanding of how an app is received in the market.

2. Natural Language Processing is a very complex challenge that Appsedia has to overcome. To match our customers' opinions and feelings about a review, they have the ability to delete, add, or change the sentiment and topic classification. Appsedia's machine learning algorithm learns about these changes over time to adjust newly incoming reviews and produce more accurate results.


Appsedia comes with a 14-day free trial, and no credit card is required.

Location: Vancouver, Canada

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Appsedia Explainer Video

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Enchatted Chatbot Testing

Enchatted Chatbot Testing
Enchatted Chatbot Testing

Automated Chatbot Testing & Monitoring

It is our great pleasure to announce that the first version of the new Enchatted platform is here! Chatbots are increasingly becoming an important part of our daily lives and we want them to be as articulate as possible. Eliminate dissatisfied customers who don't get the right information when interacting with your chatbot. Save time, effort and money by automating your Chatbot testing! Create your free account now!

Easy Bot Connector
Connect your chatbot in 2 simple steps. Our testing capabilities are built to be platform-agnostic, so to support as many chatbot platforms as possible. Currently we support: Facebook, Google Dialogflow, IBM Watson, Wit.ai, Rasa and Amazon Lex. We are constantly adding more platforms!

Build your Test Scripts
You can create your own conversation test scripts or import them in bulk. In case you already have a rich of conversations dataset, we offer you ways to import them to the Enchatted platform.

Rephrasing Engine
Your users will never ask the same thing in the same way. Your testing should reflect that! The rephrasing engine will allow you to broaden the scope of responses your chatbot will provide to your customers by running your tests with automatically generated rephrased & synonym inputs using natural language processing frameworks.

Testing A.I. with A.I.
It sounds cool and it won't result in a robot apocalypse — we checked. The rephrasing engine ensures that your tests are enriched and cover more user input by producing variables of similar meaning so you can provide the correct answer whether a customer writes I would like to book a ticket or I need a ticket!

Reporting & Health check for your chatbot, now!
Connect your chatbot, run quick sets of performance tests and get actionable insights via the Reporting dashboard.

Continuous Testing
Make sure your chatbot works 24/7 reliably. Schedule ahead of time and trigger automatically sets of conversation tests. Get notified, if errors are found.

Location: Amsterdam, The Netherlands

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