Boxton Parcel vs Vidbix

Send shipping labels to anyone, with ease.

Boxton Parcel is a shipping solution that allows you to securely grant anyone access to ship packages using your company accounts. With a few clicks you can load your information into the tool, and then grant access to your employees, customers, or 3rd parties to print labels, track packages, and receive customized reporting. You can also send labels to anyone through secure links that limit their access to a single shipment.

Whether you are a large organization looking to streamline your mailroom processes, or a small company that needs a better way to access all of their accounts in one tool, Boxton Parcel provides a better way to manage shipping.

Customer screen-recordings to solve issues faster

Vidbix enables your customers to explain their issues by recording their screen+voice without the need to install anything on their side. It’s easier to explain for your customers and provides all the context to your agents to solve issues faster and personally. Vidbix is fully integrated into Intercom and Zendesk (more coming soon) or can be used stand-alone.

Location: Barcelona, Spain