BotPenguin vs CitizenLab

You can’t cater to your customers 24×7 but BotPenguin can!

BotPenguin is an AI-powered chatbot platform that enables you to quickly and easily build incredible chatbots to communicate and engage your customers on the website, Facebook and other platforms.

It helps in generating more leads for your business, convert potential customers into paying customers and also available 24X7 for customer queries.

BotPenguin, the chatbot maker is equipped with Natural Language Processing that understands the emotion/context along with content as well.

Different kinds of chatbots that we offer:

Assistant bot
It is one whole solution to all your problems and is widely used to schedule meetings, book appointments, book flight tickets, order food, book cabs, and many more. You can sync it with your calendar to schedule meetings and dates, and there you go.

Answer bot
It instantly replies to all customer queries without any time rigidity. It also collects feedbacks and reviews from customers for better user experience. It also makes suggestions about to provide a more friendly experience to customers.

Lead Generation bot
It asks a particular set of questions to their users, which help the business to contact them and make them potential customers. Chatbots help businesses in multiple conversions at the same time.

Location: Chicago, United States

Digital democracy software used by hundreds of governments.

CitizenLab is a complete citizen participation platform. Reach more citizens, manage their ideas efficiently, and make decisions based on real-time data.

Today, CitizenLab platforms are being used in over 200+ communities across 18+ countries for everything from improving bike lanes and increasing green spaces to participatory budgeting and clean energy planning.

Location: Brussels, Belgium