CustomerSuccessBox vs YSBM Group

Outcome Driven Customer Success Platform for B2B SaaS

CustomerSuccessBox is an AI powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.

Location: San Francisco, United States Of America

Website and mobile development

Custom Software Development Company specialising on website and mobile apps development. Cooperating with startups to medium-sized and large companies, we build software solutions tailored to your business-specific needs. Our company can create your product from scratch, extend the existing one, or migrate from outdated technologies. Our flexible development approach enables us to provide you with expertise in several niches: Big Data, Machine Learning, E-learning, VoIP, SAAS and CRM and Task Management Systems.

Location: Kraków, Poland