Dico vs Perspexi Labs

Dico allows employees to work collaboratively to solve problems faster and create the constructive change that moves companies forward.

Dico allows employees to work collaboratively to solve problems faster and create the constructive change that moves companies forward. It's is more than an internal communication tool for messaging, it empowers your employees to work together with the same purpose to succeed.

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.