Document360 vs Dualo

Document360 – Knowledge management software

Document360 is a knowledge base software that let you create an online self-service knowledge base for customer and employees (accessed either publicly or privately). The real-time AI search capabilities feed with relevant content for your customers. With easy to configure capabilities, you can manage multiple project documentation, enhanced markdown editor, advanced analytics, powerful search, the seamless collaboration between teams simplifies knowledge sharing. Robust security is assured through SSL and database encryption, 100% cloud-based architecture, enterprise SSO, team auditing, back-up, versioning functionalities, and much more. It can be integrated with Intercom, Freshdesk, Microsoft ,Zendesk, and many more.

Location: London, United Kingdom

Collaborative knowledge management for digital product teams.

User Researchers, Data Scientists, Product Marketers and many other roles within digital product teams produce tonnes of valuable insights through customer research and data analysis, but they're not easily accessible because this work is often conducted in silos. This is a problem because it leads to lengthy searching, repeated work, and a lack of engagement from stakeholders - meaning wasted time, money and opportunity.

Teams currently resort to generic multi-use tools such as Notion, Confluence and Drive to centralise valuable insight across teams, but they are not working. These all-in-one tools are not built for managing research, have very basic search functionality, and are impossible to keep fresh and up to date - ultimately leading to yet more silos.

Dualo is an integrated insights platform that is specifically designed for digital product teams. We're building a knowledge management system that reduces search effort, increases the visibility and impact of research findings, and uses AI to spot new patterns in your data - across the organisation.

Location: London, United Kingdom