Jatana vs Workast

Your AI Customer Service Platform

Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.
Jatana provides efficient customer support by automating ticket resolution for simple and repetitive issues, and receiving resolution suggestions for more complicated issues.
The reason why Jatana is a ground-breaking offer is that you can build your own AI engines directly from our dashboard.
With Jatana, you can power up your Zendesk account by having an Artificial Intelligence that can suggest the best macro, send automatic replies, automate case categorization and routing, and connect to 3rd party systems via API.

Location: Copenhagen, Denmark

The project management app for Slack teams

I started Workast as a native integration for Slack. The company and product grew around this core vision: help teams on Slack manage their work. So we did things a bit differently: 1. Once you install the Workast app in your Slack team, everyone can start using it, no extra sign-up, login, additional passwords to remember, or invitations. It just works! 2. We don’t send you emails, we actually send you notifications within Slack, so we help you reduce the noise in your inbox. These notifications are interactive, so you can quickly take action on important messages. 3. Workast is customizable and flexible so we can accommodate any kind of team, from software engineers to marketing managers, legal, HR, and finance. They can all collaborate in Workast and customize their projects to their needs.

Location: Utah , United States