CustomerSuccessBox vs Kolu

CustomerSuccessBox

CustomerSuccessBox
CustomerSuccessBox

Outcome Driven Customer Success Platform for B2B SaaS

CustomerSuccessBox is an AI powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.

Location: San Francisco, United States Of America

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Kolu

Kolu
Kolu

Kolu is a mobile app that uses mutual interests to match travelers with local guides for customized walking tours and recommendations of cities.

Kolu is a platform that helps travelers match with local guides based on their shared interests, budget, and availability. In effect, the app provides travelers with a truly customizable experience when immersing themselves into all that a new destination has to offer. Our web and mobile technology allow for human interaction and global mobility that positions Kolu as the go-to disruptive technology to hit the travel industry. Currently located in New York City, Kolu has plans to scale to other cities within the coming months.

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