Parlor vs Pinipa

Parlor

Parlor
Parlor

All-in-One Feedback Management System designed for teams who care about their users.

Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users. We do this in three ways:
1. Collect & Organize Feedback: Aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends.
Popular features:
• Customizable in-moment surveys
• In-product feature requests & bug reports
• Live chat, Slack, and support ticketing integrations
2. Validate & Prioritize Feedback: Identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment.
Popular features:
• User voting on requests
• Salesforce and JIRA integrations
• Merge similar feedback to clearly quantify impact.
3. Communicate & Educate your users: Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed.
Popular features:
• In-app release notes
• Dynamically segmented user cohorts
• Automatic status updates on user requests

Parlor connects directly to the tools that matter, including live chat, ticketing systems, CRMs, JIRA, and Slack. So, you can streamline your tools, simplify your workflow, and unite your teams around your users' needs.

Location: Boston, United States

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Pinipa

Pinipa
Pinipa

Collaboration platform for business transformation and change

Pinipa is a collaboration platform for business transformation and change. We help medium and large enterprises transform better, faster, cheaper by engaging employees to shape and deliver change using crowdsourcing principles.

The pace of change has increased, competition has intensified, and business models are being disrupted. Yet, the way we manage change hasn’t fundamentally changed for 20 yrs.
Traditional approaches take a long time as they are managed manually; are expensive because they are often consultant-led; and usually fail due to poor engagement of employees.

Pinipa is a digital platform that makes employee engagement the core of business transformation by following three simple steps
1. Where : Define business goals and success criteria
2. What : Crowdsource ideas and create projects
3. How : Co-deliver projects and measure results

This is additionally supported by automated project management and reporting.
It has enterprise-grade security and APIs, which can be customised to requirements.

Companies that use Pinipa to deliver business transformation see up to 66% reduction in time and 85% reduction in cost compared to traditional approaches.

Pinipa has customers in government, private sector and financial services across the UK, Europe and Australia.

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