Peritus.ai vs Perspexi Labs

Peritus.ai

Peritus.ai
Peritus.ai

Recommendation assistant extension - cloud native questions

Peritus.ai is a cloud-based machine learning recommendation system to automate technical support. We help engineers answer technical questions with our AI Assistant that provides ranked relevant answers from trusted sources. Our use cases are Community Support for Cloud-Native technologies and DevOps automation.

Location: California, USA

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Peritus.ai Explainer Video

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Perspexi Labs

Perspexi Labs
Perspexi Labs

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.

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Perspexi Labs Latest Tweets


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