Perspexi Labs vs Rent-A-Ref

Perspexi Labs

Perspexi Labs
Perspexi Labs

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.

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Rent-A-Ref

Rent-A-Ref
Rent-A-Ref

Rent-A-Ref connects leagues, coaches and sports enthusiasts w/ referees for their sports event.

Rent-A-Ref is a service that connects leagues, coaches and sports enthusiasts with referees for their sports league or event.

Rent-A-Ref will be releasing an On-Demand platform where the Requester (someone who needs a referee) can provide information and Request Referees for their sports league, event or a pickup game + Pre-Pay for the referee services. This helps the customer (Requester in this scenario) worry less about finding a qualified Referee(s) and concentrate more on planning out the logistics for the event.

On the other end, the Referee (someone who is looking for games) can receive games whenever they are available, based on their location and experience. This allows the Referee to work whenever they want to and make spending cash.

It's a solution that fits both worlds (The Requester and The Referee) because they complement one another. There is a shortage of Referees due to not knowing what games are available, & Requester is always looking for Referees but never know where to find them.

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