StatusCast vs Zonka Feedback

Status page SaaS

StatusCast’s mission is to help IT departments and SaaS companies keep their employees and customers better informed when applications or IT infrastructure goes down. StatusCast is a communication platform for the enhanced and timely dissemination of critical information when things may be at their worst. Unlike service desk software that places the notification burden on end-users, StatusCast lets your IT staff proactively initiate the conversation as well as ensure the right people receive the right message, at the right time— thereby saving companies time, money and reducing end-user and customer frustration.

Location: Columbia, United States

Zonka is a multi-channel feedback management software that enable businesses to capture feedbacks via iPads, Android tablets, Online and via SMS and Email surveys.

Zonka is one of the most powerful and complete feedback management software that is super-easy to use and deploy. It empowers businesses to tap into customer feedback via multiple survey channels. From capturing feedbacks, understanding detailed reports and taking actions on responses, Zonka’s goal is to effectively help deliver an uncanny customer experience. It is heavily loaded with featured to collect, understand and action key customer feedback metrics such as NPS, CES, CSAT and other custom rating scales thereby giving back control to businesses to listen clearly to customers and grow.