Springtime vs Tookan

a smart schedule for customer service orgs.

Springtime uses your helpdesk data to tell you exactly how many agents you need working by hour / day /month.

It's an easy way to ensure you hit your SLAs, while decreasing support staff costs :)

Tookan is a smart and easy way to simplify local deliveries and manage field workforce.

Tookan is a smart and easy way to manage and track, field workforces that enable on-demand deliveries, at-home services and on-field business development.
The solution includes intuitive iOS and Android apps for the field workforce, a powerful web dashboard for managers, and seamless communications and real-­time tracking for customers.
It helps streamline operations in the most efficient way and automates the transactional work, allowing you to focus on the core activities.