DeskXpand vs TrekMarker

Revolutionize Your Support with Helpdesk Management Software

DeskXpand has anything you need to communicate effectively with your customers. A full-fledged ticket management system typically provides all of the necessary elements for delivering a flawless and cost-effective customer experience. In the simplest terms, DeskXpand is a sturdy and flexible program that can scale to meet ons’ your organization’s needs.

Location: Ahmedabad, India

A simple tool to better understand your end users and reduce rework.

TrekMarker helps by using guided empathy questions to focus user research so that you can find the best qualitative insights.

It starts by creating simple user flows that take a few minutes, rather than hours. Then add your users’ emotional state to the journey to better see where the potential pain points are. Finally, send that journey to others for real-life feedback that generates invaluable insights.