HelpSquad vs ZipJob

Highly Vetted, Highly Trained chat support and conversion specialists

Our HelpSquad conversion specialists are your dedicated live chat sales and support agents, monitoring and responding to your online visitors with the grace and professionalism that your business deserves. Our live chat agents will learn your business in and out and act as an authentic extension of your brand, freeing up your time to focus on growing your business.

Whether you're using live chat software or email tickets to interact with your customers, you know they always have questions. And unanswered questions means you're losing sales to competitors. Our HelpSquad Support Specialists are trained to answer your customers just like you would. We're not robots or overseas call centers that pretend to know your business. We are an extension of your support team, without the overhead.

Unlike other other outsourced live chat & support agents, our team is empowered by the MILLIONS of CUSTOMER DATA POINTS we've acquired through our experience building live chat & customer support software. We know how to turn unhappy customers into brand evangelists and how to turn website visitors into paying customers.

Job Winning Resumes

Zipjob has developed a service to help job seekers get their resumes noticed through the use of certified writers and technology.

The use of ATS (Applicant Tracking Systems) has increased dramatically in recent years as the technology has become cheaper and more easily accessible. Most job seekers are unaware that ATS technology is used by most companies and is designed to scan the resume looking for keywords, experience, education, and other factors to determine if the candidate is right for the position. Over 75% of resumes submitted are rejected by ATS software before it's ever seen by a human.

Zipjob helps job seekers create and optimize resumes to help beat both the ATS and impress hiring managers. Zipjob matches customers to a certified resume writer who also use the same ATS technology to screen the resume. This tells the writer what needs to be optimized and whether the resume is being rejected by the technology. The most common reason over 75% of resumes are rejected are the incorrect use of keywords, incorrect formatting, and grammatical errors.

Customers can also easily upload and download their resume as well as message their writer through an easy to use dashboard. Through the use of technology and certified resume writers, Zipjob equips job seekers with a resume that not only gets past the bots but also impresses the hiring manager.

Location: New York, United States