Unified Communication Platform Across Text and Voice
Braango is a next gen communication platform that helps businesses boost sales, enhance customer experience and thus increase customer retention. The integrated voice/text platform helps increase customer outreach and journey by giving customers and sales representatives option to connect and communicate via text, voice or both on the same central number.
With built-in features such as multi-location support, multi-department support, CRM integration, Lead Grabber Mode and Lead Assign Mode, businesses will always be connected 24×7 with their customers. Some advanced features such as Supervisor Mode (patent pending) and Regional Connect (patent pending) ensure that correct representative is addressing the needs of the customer with proper supervision in the background.