Heedbook is a first online AI-based software for evaluating and boosting customer loyalty.

Analyzing results of facial emotion recognition, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. It works in the background mode, doesn't bother the customer and doesn't affect employee performance. Heedbook doesn't require additional equipment, you only need to have the Internet access and a webcam with a built-in microphone.

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