Usetiful

Fight user churn with great user onboarding

Usetiful helps to reduce user churn by providing tools to improve user onboarding, feature adoption, and customer self-service.

Product tours, guided walkthroughs, and user onboarding checklist introduce new users into the application, helping to reliably find the "aha" moment. The time-to-value is significantly reduced.

Users can notice new features thanks to dynamic tooltips. Interactive tutorials help to get used to the new feature (new version of a feature), contributing to an increase in feature adoption.

Customers are less likely to struggle with unknown situations thanks to continual training. If an exception occurs, or a complex business situation requires a user to react, a tool-tip or slideout containing advice can reduce the potential frustration.

Location: Tallinn, Estonia