Zonka Feedback

Zonka is a multi-channel feedback management software that enable businesses to capture feedbacks via iPads, Android tablets, Online and via SMS and Email surveys.

Zonka is one of the most powerful and complete feedback management software that is super-easy to use and deploy. It empowers businesses to tap into customer feedback via multiple survey channels. From capturing feedbacks, understanding detailed reports and taking actions on responses, Zonka’s goal is to effectively help deliver an uncanny customer experience. It is heavily loaded with featured to collect, understand and action key customer feedback metrics such as NPS, CES, CSAT and other custom rating scales thereby giving back control to businesses to listen clearly to customers and grow.