2 Steps vs SmileWidget

2 Steps allows organisations using Splunk for IT operations to monitor mobile apps, websites, Windows applications and mainframe software interfaces without setting up coding or scripts.

While synthetic monitoring has been around for web-based applications for more than a decade, 2 Steps will disrupt the business by offering experience automation across any platform, be it web-based, Windows, Java or mobile apps.

2 Steps can monitor any software that can be run on a virtual machine. And all can be done with the click of a mouse, no need to write extra code specific to a company's software. Because it does not require code, anyone in the company can run tests on the software, either to test changes or upgrades in software or to replicate problems a customer may experience with the software.

In addition to pinpointing problems and potential problems, 2 Steps creates video that developers can use to better understand and better explain issues and how they might be affecting customers.

2 Steps also provides detailed reporting that is easy to understand and useful for everyone in the company, from the development team to the sales team to the C-suite.

Location: Melbourne, Australia

SmileWidget is a simple, 100% free widget to embed in your website and get feedback from your website visitors.

It shows your visitors 3 types of smileys: HAPPY, SAD, and NEUTRAL, and your visitors voice their opinion.
It also allows them to answer a Why? question after that, and prompts them for their e-mail if they wish to be contacted.
While SmileWidget can serve as a powerful (and free) website feedback tool, by collecting e-mails it also functions as a lead generation machine.