Afida vs Perspexi Labs

Afida - Organic Essential Oils & Blends

One of my youngest memories of my mother, was her obsession with organic products, long before they ever surfaced on the mainstream. I never quite connected or appreciated, the importance and effects of organic farming until a later stage of life, despite the lessons my mom tried to teach me about organic products. I never had the need for it, I never dived more deeply to understand her ‘why’ behind her beliefs.

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.