AnswerDash vs Support Hub

Answers in click-speed.

For companies with an online presence who have high customer support costs, AnswerDash offers “answers in a click” that will reduce up to 50% of assisted service support inquiries.

AnswerDash improves the customer experience of websites and web applications by providing a contextual Q&A service that delivers instant answers to end-users right where they need them. The benefits include reduced customer support costs for online businesses, increased sales on e-commerce websites, reduced customer churn for subscription-based SaaS applications. AnswerDash also provides actionable insights into the customer experience of websites and web applications, revealing which questions arise, where they arise, and what end-users do after encountering specific answers—for example, do they make a purchase or abandon the site? AnswerDash is quickly becoming the new first-line-of-defense for delivering answers to end-users online.

AnswerDash’s mission is to make the web and mobile web easier to use, reducing user frustration and site abandonment. No typing. No digging. No leaving the page. Simply click or tap to get an answer. Easy and effective.

A premium helpdesk solution for Envato Authors

Support Hub is a help desk solution tailored specifically for authors on Envato marketplaces.

It allows you to create help desk and start receiving support tickets within minutes. It's fully customizable so you can apply your own style and make it match your brand. Integrations with third-party services like MailChimp and Slack allow you to provide the top-level support for as many support categories as you wish.