Archbee vs Springtime

Software documentation tool for technical product teams.

Archbee works best when you need to manage team knowledge, build developer & API docs, document internal processes, create documentation for your customers, onboard & train teammates, and bring your own domain into the mix.

Location: Bucharest, Romania

a smart schedule for customer service orgs.

Springtime uses your helpdesk data to tell you exactly how many agents you need working by hour / day /month.

It's an easy way to ensure you hit your SLAs, while decreasing support staff costs :)