Augustine Tours vs Perspexi Labs

The African Wildlife Tour & Safari Boutique offering bespoke wildlife and cultural experiences around East Africa

Augustine Tours Rwanda is an experienced and knowledgeable tour operator offering a wide range of tours and safaris in Rwanda. From gorilla trekking and wildlife safaris in Akagera National Park to cultural experiences in Kigali, Augustine Tours Rwanda can provide a unique and unforgettable experience. The company has a team of knowledgeable and experienced tour guides and provides private and group tours. Augustine Tours Rwanda is committed to providing a safe and secure experience, with all tours being led by professionals and operated in accordance with national and international safety guidelines.

Location: Kigali, Rwanda

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.