Carbonate HR vs Perspexi Labs

Carbonate is a fully integrated HR solutions provider aimed to streamline the repetitive and mundane HR tasks.

Founded in 2015, Soda in Mind is a software organization based in Singapore that offers a piece of software called Carbonate HR. Carbonate HR offers business hours support. Carbonate HR features training via documentation, live online, and in person sessions. The Carbonate HR software suite is SaaS, Android, iPhone, and iPad software. Carbonate HR is human resources software, and includes features such as benefits management, compensation management, employee database, payroll management, performance management, time & attendance management, and time off management.

Location: Singapore, Singapore

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.