CrowdReviews.com vs Parlor

A buyer's guide based on user reviews.

CrowdReviews.com is the first buyer's guide on products and services based on user reviews.

When you're looking for a great restaurant to go to, your first thought is to go to Yelp to find one. When looking for a hotel, your first thought is to go to TripAdvisor to find one. However, where do you go when you are looking for a great web designer, an SEO agency, a credit card processing company, or CRM software?

There is no solid experience yet for the B2B and software industry where the companies are ranked based on customer reviews.

CrowdReviews.com aims to solve that problem.

All-in-One Feedback Management System designed for teams who care about their users.

Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users. We do this in three ways:
1. Collect & Organize Feedback: Aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends.
Popular features:
• Customizable in-moment surveys
• In-product feature requests & bug reports
• Live chat, Slack, and support ticketing integrations
2. Validate & Prioritize Feedback: Identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment.
Popular features:
• User voting on requests
• Salesforce and JIRA integrations
• Merge similar feedback to clearly quantify impact.
3. Communicate & Educate your users: Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed.
Popular features:
• In-app release notes
• Dynamically segmented user cohorts
• Automatic status updates on user requests

Parlor connects directly to the tools that matter, including live chat, ticketing systems, CRMs, JIRA, and Slack. So, you can streamline your tools, simplify your workflow, and unite your teams around your users' needs.

Location: Boston, United States