CustomerSuccessBox vs Shift

Outcome Driven Customer Success Platform for B2B SaaS

CustomerSuccessBox is an AI powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.

Location: San Francisco, United States Of America

Gmail, Calendar, Drive, Outlook & Office 365 - Right on your desktop

Shift is the workstation for productive people. Trusted by hundreds of thousands of productivity enthusiasts around the world, Shift streamlines your workflows so you can get things done more efficiently. Tired of logging in and out of multiple accounts, Shift users enjoy single-click access to over 700 of the Webs most popular applications, extensions, mail accounts, and cloud services.