DeskXpand vs GobySavvy

Revolutionize Your Support with Helpdesk Management Software

DeskXpand has anything you need to communicate effectively with your customers. A full-fledged ticket management system typically provides all of the necessary elements for delivering a flawless and cost-effective customer experience. In the simplest terms, DeskXpand is a sturdy and flexible program that can scale to meet ons’ your organization’s needs.

Location: Ahmedabad, India

Our UX Reviews increase conversions, reduce support and development costs, and improve brand perception.

Our flagship service is to conduct “user experience reviews”, or “UX reviews”, of early designs, prototypes, or finished products. We analyze an interface, applying known scientific research, psychology and design principles, and even current trends and best practices to improve the experience. This provides deep insights into business goals, product opportunities, and user needs.

These insights then guide our design and development process. These UX reviews are conducted on websites, web apps, mobile & tablet apps, and desktop software, so basically any digital product. We’ve found that doing expert reviews early is an efficient way to detect and improve usability issues before time and budget is wasted on the development and user testing. A UX review provides actionable insights a business can immediately implement to increase conversions, reduce customer support costs, and improve brand perception.

We've helped build new digital products for entrepreneurs, introducing UX strategy to SMBs, partnering up with established agencies, and supporting Fortune 500 internal teams.