Document360 vs Rocketbots

Document360 – Knowledge management software

Document360 is a knowledge base software that let you create an online self-service knowledge base for customer and employees (accessed either publicly or privately). The real-time AI search capabilities feed with relevant content for your customers. With easy to configure capabilities, you can manage multiple project documentation, enhanced markdown editor, advanced analytics, powerful search, the seamless collaboration between teams simplifies knowledge sharing. Robust security is assured through SSL and database encryption, 100% cloud-based architecture, enterprise SSO, team auditing, back-up, versioning functionalities, and much more. It can be integrated with Intercom, Freshdesk, Microsoft ,Zendesk, and many more.

Location: London, United Kingdom

Chat Automation For All Your Messaging Apps

Rocketbots is a customer conversation platform that enables companies to scale their customer engagement without scaling their teams. The Rocketbots platform uses self-learning AI and automation to generate leads, automate engagement & support customers. Rocketbots unifies messaging apps in one place to create a holistic view of chats with powerful broadcast and survey functionality that enables companies to communicate at scale. With Rocketbots companies can reduce costs and scale quicker while engaging with the next generation of consumer.

The Rocketbots platform uses self-learning AI to help agents respond faster by suggesting replies and automating conversations.

Location: Hong Kong, Hong Kong