Doorman vs Parlor

No more missed deliveries, no more stolen packages.

Doorman has reimagined package delivery for e-commerce by perfecting the most important moment of shopping: when you actually get your stuff.

Schedule home delivery of your online purchases until midnight, 7 days a week, same day or weeks away. We give customers a new shipping address to use whenever they shop online, and once their packages arrive at our depot, customers use the Doorman app to schedule delivery to their front door until midnight, in convenient 1-hour windows, 7 days a week.

All-in-One Feedback Management System designed for teams who care about their users.

Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users. We do this in three ways:
1. Collect & Organize Feedback: Aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends.
Popular features:
• Customizable in-moment surveys
• In-product feature requests & bug reports
• Live chat, Slack, and support ticketing integrations
2. Validate & Prioritize Feedback: Identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment.
Popular features:
• User voting on requests
• Salesforce and JIRA integrations
• Merge similar feedback to clearly quantify impact.
3. Communicate & Educate your users: Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed.
Popular features:
• In-app release notes
• Dynamically segmented user cohorts
• Automatic status updates on user requests

Parlor connects directly to the tools that matter, including live chat, ticketing systems, CRMs, JIRA, and Slack. So, you can streamline your tools, simplify your workflow, and unite your teams around your users' needs.

Location: Boston, United States