Doubletick for Gmail vs Springtime

Doubletick is an Email Tracking tool for Gmail, it adds double check marks in your sent box if it is read by recipient (Just like WhatsApp).

Get WhatsApp like read-receipts on opened emails in your Gmail Sent Box, Also track time of the email opened by recipient, Receive real-time pop-ups notification on your desktop when your emails are opened, Doubletick is the only email tracking tool which do not access your mailbox, you can track your emails without permitting full-mailbox access.

Location: Pune, India

a smart schedule for customer service orgs.

Springtime uses your helpdesk data to tell you exactly how many agents you need working by hour / day /month.

It's an easy way to ensure you hit your SLAs, while decreasing support staff costs :)