Dualo vs GobySavvy

Collaborative knowledge management for digital product teams.

User Researchers, Data Scientists, Product Marketers and many other roles within digital product teams produce tonnes of valuable insights through customer research and data analysis, but they're not easily accessible because this work is often conducted in silos. This is a problem because it leads to lengthy searching, repeated work, and a lack of engagement from stakeholders - meaning wasted time, money and opportunity.

Teams currently resort to generic multi-use tools such as Notion, Confluence and Drive to centralise valuable insight across teams, but they are not working. These all-in-one tools are not built for managing research, have very basic search functionality, and are impossible to keep fresh and up to date - ultimately leading to yet more silos.

Dualo is an integrated insights platform that is specifically designed for digital product teams. We're building a knowledge management system that reduces search effort, increases the visibility and impact of research findings, and uses AI to spot new patterns in your data - across the organisation.

Location: London, United Kingdom

Our UX Reviews increase conversions, reduce support and development costs, and improve brand perception.

Our flagship service is to conduct “user experience reviews”, or “UX reviews”, of early designs, prototypes, or finished products. We analyze an interface, applying known scientific research, psychology and design principles, and even current trends and best practices to improve the experience. This provides deep insights into business goals, product opportunities, and user needs.

These insights then guide our design and development process. These UX reviews are conducted on websites, web apps, mobile & tablet apps, and desktop software, so basically any digital product. We’ve found that doing expert reviews early is an efficient way to detect and improve usability issues before time and budget is wasted on the development and user testing. A UX review provides actionable insights a business can immediately implement to increase conversions, reduce customer support costs, and improve brand perception.

We've helped build new digital products for entrepreneurs, introducing UX strategy to SMBs, partnering up with established agencies, and supporting Fortune 500 internal teams.