HarperDB vs HelpSquad

Simplicity without Sacrifice

HarperDB is a database that optimizes the data value chain for any size company without sacrificing features, functionality and stability. HarperDB is designed to handle most workloads on a single product. HarperDB was founded in Denver, CO with the belief that database architecture can be simple and accessible to everyone.

HarperDB is a single model database that is highly performant and easy to use. The database is powered by a patent pending data storage algorithm that ingests unstructured and/or structured data into a fully indexed, single model data store. This allows for immediate complex querying with multi-join / multi-condition queries regardless of the origin of data . HarperDB provides standard ANSI SQL and native REST NoSQL interfaces.

Highly Vetted, Highly Trained chat support and conversion specialists

Our HelpSquad conversion specialists are your dedicated live chat sales and support agents, monitoring and responding to your online visitors with the grace and professionalism that your business deserves. Our live chat agents will learn your business in and out and act as an authentic extension of your brand, freeing up your time to focus on growing your business.

Whether you're using live chat software or email tickets to interact with your customers, you know they always have questions. And unanswered questions means you're losing sales to competitors. Our HelpSquad Support Specialists are trained to answer your customers just like you would. We're not robots or overseas call centers that pretend to know your business. We are an extension of your support team, without the overhead.

Unlike other other outsourced live chat & support agents, our team is empowered by the MILLIONS of CUSTOMER DATA POINTS we've acquired through our experience building live chat & customer support software. We know how to turn unhappy customers into brand evangelists and how to turn website visitors into paying customers.