Hireandbuild vs Perspexi Labs

STRESS FREE CONSTRUCTION

Individual home construction can be highly stressful and can lead to costlier mistakes. Hireandbuild delivers stress free end to end home construction services.

House construction using a contractor is a very stressful process for a customer. It’s very hard to find a reliable contractor within the friends/family circle who has the same vision as the customer so that he can build what the customer expects. Ex: if a customer is planning to build a sustainable house, it’s really hard to do it with a conventional contractor.

Hireandbuild’s founding team Mr.Dilipan Bose & Mrs.Nivethitha are structural engineers and have been a construction contractor for the past 8-10 years. On a daily basis they have been interacting with customers and other contractors and found there is a huge requirement for this kind of platform.

In India we have ola/uber for taxis, swiggy/Zomato for restaurants, oyo/makemytrip for hotels, urbancompany and few other platforms for domestic services like home cleaning, appliances services etc. but we don’t have a single platform who can provide construction services like these.

There was a huge gap between customer’s expectation vs what was offered in reality. House construction is a very stressful process right from identifying a contractor, finalizing the requirements, govt. approvals, electricity, borewells, setting the terms and conditions in agreement, ensuring the quality of materials used during construction and finally getting it delivered on time. Just by reading this we can understand how stressful the process can be and one cannot do it simply if they don’t have a prior experience. Hireandbuild is here to change that. They provide a stress free construction to our customers just like ordering a pizza. Order what you want, customize it, then sit back and relax. They will take care of everything.

After few months of research we have launched the company in August 2020. During this period of 2 years we have received an immense response from the customers. We have over 150 projects in Chennai alone and we are soon planning to expand to various other cities too.

Location: Chennai, India

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.