Faveo Helpdesk vs Init.ai

Organise your support delight your customer.

Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support.

The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven by passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

Faveo has been integrated with multiple platforms and new features being added each month.

Faveo can also be customized according to requirement and we do undertake such request.

Location: Bangalore, India

Init.ai is the simplest way to build, train, and deploy intelligent conversational apps

Init.ai enables companies to easily create AI and natural language conversational apps and services through our developer platform. Our comprehensive solution handles messaging, machine learning, and business logic, including integration with third-party APIs.

The Init.ai conversation platform processes not just single messages but whole dialogues. It extracts intent, understands context, facilitates follow-on questions, and supports multi user chats.

Companies can automate customer conversations beyond chatbots, augment human agents as they serve customers, and analyze multi-user conversations between user in support scenarios to derive actionable insights.