Mirall vs Perspexi Labs

Livestreaming beauty and fashion.

Mirall is a livestreaming community dedicated to beauty and fashion. Anyone can start a livestream and instantly show off their style and look to the world.

Broadcasters can communicate to their audience through the livestream or through chat and product recommendations. Broadcasters can then monetize their broadcast through sponsors that we help find and gifts from the viewers.This model creates amazing content and engaging conversations during the broadcast.

Viewers can watch and follow their favorite broadcasters to learn and discuss the newest trends and looks. Gifting will help the viewers get their questions noticed or allow viewers to show appreciation to the broadcasters. Once the viewers feel comfortable, they can start their own broadcast and gather their own fan base!

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.