Mr. Star vs Perspexi Labs

Trusted and Convenient Digital Services at Your Door!

Mr. Star offers professional on-site tech support, installation, repair and training services. Appointments are booked on your schedule. Mr. Star technicians are highly skilled and will come to you for all your tech needs, 7 days a week. Our services include TV Mounting Installation, iPhone Repair, Computer Repair, Smart Home Installation, WiFi and Network Setup and Tip and Training Services. Satisfaction guaranteed.

Location: Toronto, Canada

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.