Akosha vs Nectar Desk

WhatsApp for all consumer to business interactions.

Akosha app is the horizontal platform for all consumer to business interactions. It allows today’s hyper-connected consumers to get help over chat, avoid hold times and multitask. Consumers use the Akosha app for product discovery, pricing information, discounts, customer service, booking appointments, travel research and so on.While consumers gain access to a platform that allows them to get instant help from businesses over chat, resulting in quick resolution of their queries, brands are able to leverage Akosha chat backend to have a fast and personalized interaction with their customers.

The most complete and affordable call center software solution for your business.

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call centers software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allows users to analyze their agents’ performance and make staffing adjustments as necessary.