Nectar Desk vs PersonaDrive

The most complete and affordable call center software solution for your business.

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call centers software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allows users to analyze their agents’ performance and make staffing adjustments as necessary.

Personas for Product Management

Streamlines the persona creation process, provides a structured persona framework to foster data consistency, gets personas out of static templates, and enables new collaboration opportunities between FTEs and 3rd party vendors.