Customer Thermometer vs Omnisearch

1-click client satisfaction email survey

Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates.

It is an easy and unique way to gather the thoughts of your customers and staff. Write, create and send beautiful, branded emails in seconds. Your customers and employees can click directly from their email inbox. You track their responses in real time.

Our 1-question surveys can be easily embedded or integrated with popular platforms & CMS tools such as Zendesk, Desk.com, Intercom, Salesforce, ConnectWise, Outlook, Mailchimp, Shopify and many more.

Omnisearch solves an old and fundamental problem of finding exact moment in audio and video materials.

Omnisearch is a SaaS product aggregating all of a company’s information and making it accessible and searchable from a single page, with a Google-like interface. We enable companies to connect a variety of data sources and continuously ingest data from them.

We also handle non-textual data exceptionally well. Our algorithms are able to extract contents from audio and video data, images, PDF or Word docs, presentations, and more and make them searchable. For instance, finding exact seconds where a term occurs inside audio or video files, searching for text in images and presentations, and more.

We also provide an API to make it as easy as possible for customers to integrate search into their own product

Location: Vancouver, Canada