Australian Communities vs OneChat

Australian Communities provides consulting and training for NDIS providers and works with NDIS participants who require support to live independently.

The Contemporary Provider Model for Service Delivery and Practice in the Disability Sector. We work with Service Providers to Raise the Bar and Revolutionise the Disability Sector. The deep pain that many Service Providers experience is loosing clients, going out of business, abuse and neglect of participants that are choosing to purchase their services. We think there are 3 key problems that Service Providers and the sectors we work in constantly struggle with; staff competency and capability, the complexity of the industry and a lack of enforcement and accountability.

Legislation and compliance are just starting points. The primary principles that service providers need to understand and live everyday are Transparency, Commitment, Authenticity, Customer Centred Work, Contemporary Practice and Safety. When these principles become your method you will experience understanding, educated, proactive and effective staff, simplified, clear practice and accessible information, best practice and accountability used to strengthen systems. We call this the Contemporary Provider Model for Service Delivery and Practice in the Disability Sector and we would love to share this with you to see real change in how NDIS Service Providers do business.

Location: Forest Lake, Australia

Accelerated and Personalized assistance to your Customers in One-Click with OneChat.

One-Chat integrates with your system and automates all customer support related activities in one click. Provide Omnichannel support via Email, Website live-chat, Facebook, Twitter, WhatsApp, Slack etc., and deliver a consistent customer experience across all channels.

Help new consumers become acquainted with your product by sending them useful messages, resulting in increased engagement and conversion. Communicate with all your customers across all channels without switching between apps. Automate engaging with new prospects across all channels with the help of interactive chatbots. Integrate with chatbots like Rasa and Dialog Flow to proactively reach out to new leads for higher conversion.

Location: Indore, India