KoalaChat vs Packenda

INTELLIGENT LIVE CHAT FOR EFFECTIVE CUSTOMER SUPPORT

KoalaChat was founded by a group of customer obsessed people and a cute koala to solve a huge sales and customer service challenge for small business owners and ecommerce entrepreneurs. Team KoalaChat is a tiny group of UX, Engineering, Product, and Marketing experts who are passionate about getting the customer experience right.

We are on a mission to create friendly live chat to engage your online customers and delight them with round-the-clock customer support. We want to make sure that you access every opportunity to get customer service bandwidth while focusing on growing your business. KoalaChat will give you an AI powered chat solution that learns on-the-go and adapts to the unique needs of your customers.

With Packenda you and your team can keep track of all parcels and expected deliveries - in real time .

With Packenda you and your team can keep track of all parcels and expected deliveries - in real time . No more loss of information by searching through multiple shipper communications. This save you a tremendous amount of time.

No matter if you add parcels manually or by forwarding shipping confirmation emails, Packenda integrates and aggregates data of shippers worldwide to your parcel agenda. For important deliveries, unusual delays or any other exceptions we will notify you or the right team member.