Cardinality.ai vs Parlor

Leader in Human & Social Services Technology for the Government

Cardinality was founded with a mission to consumerize Health & Human Services (“HHS”) by providing the stakeholders with the same delightful experience as they would experience in everyday lives with modern products such as Apple, Gmail among others.

US Govt spends $ 1Tn for HHS delivery every year with the technology supporting the same was built ~30 years back. By leveraging Cardinality, several agencies are able to meaningfully streamline & transform their businesses.

Cardinality’s integrated HHS platform offers 4 core experiences namely (1) Citizen (2) Worker, (3) Leadership & (4) Regulatory across 3 critical programs namely (1) Comprehensive Welfare for CCWIS, Juvenile & Adult (2) Child Support (3) Family Services including SNAP, TANF- in one place.

Cardinality’s platform currently serves 6 million Americans with several agencies across America rapidly adopting Cardinality as the preferred platform of choice in their modernization efforts.

Location: Washington D.C, United States

All-in-One Feedback Management System designed for teams who care about their users.

Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users. We do this in three ways:
1. Collect & Organize Feedback: Aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends.
Popular features:
• Customizable in-moment surveys
• In-product feature requests & bug reports
• Live chat, Slack, and support ticketing integrations
2. Validate & Prioritize Feedback: Identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment.
Popular features:
• User voting on requests
• Salesforce and JIRA integrations
• Merge similar feedback to clearly quantify impact.
3. Communicate & Educate your users: Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed.
Popular features:
• In-app release notes
• Dynamically segmented user cohorts
• Automatic status updates on user requests

Parlor connects directly to the tools that matter, including live chat, ticketing systems, CRMs, JIRA, and Slack. So, you can streamline your tools, simplify your workflow, and unite your teams around your users' needs.

Location: Boston, United States