CustomerSuccessBox vs Parsey

Outcome Driven Customer Success Platform for B2B SaaS

CustomerSuccessBox is an AI powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.

Location: San Francisco, United States Of America

Connect Anything, Automate Everything

Parsey helps connect your apps and platforms by pulling important data fields out of transactional emails, attachments, and webhooks. Once extracted, you can format the data and then send it to your preferred CRM or other sales and marketing tools. Our platform integrates thousands of SaaS applications with your specific CRM or Marketing Automation platform, with zero coding required.

Location: Ogden, United States