Perspexi Labs vs Pixels

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.

The world's largest print-on-demand company

Pixels is a print-on-demand technology which owns and operates several online marketplaces for buying and selling wall art, home decor, apparel, and other print-on-demand products.  The company was founded in 2006 to help visual artists and other creators transform their designs into physical products and then sell those products through Pixels.

Location: Santa Monica, United States