Perspexi Labs vs Schechter, Shaffer & Harris, LLP

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.

Construction is statistically the most hazardous line of work, but you can be injured at any job – even at an office.

Construction is statistically the most hazardous line of work, but you can be injured at any job – even at an office. On-the-job injuries vary considerably depending on your line of work, and these injuries range in severity from carpal tunnel syndrome to lung disease.

Location: Texas, USA