Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention
Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.
Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.
Product management tool for SaaS companies
The end-to-end product management tool. Capture customer feedback. Prioritize what to build next. Communicate direction with a roadmap.
Location: Warsaw, Poland
Visit Website Visit Twitter Page Visit Facebook PageAutomated Chatbot Testing & Monitoring
Islartist is an online social network for everyone interested with Islamic Arts .
Tell Better Stories at Scale
No more missed deliveries, no more stolen packages.